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COVID-19 Coronavirus Statement 05/11/20 UPDATE

by Rebecca Line

Dear Customer

Following the Prime Minister’s announcement on Saturday evening (31st October) we would like to reassure you that we will remain open for business throughout this four week national lockdown.

It has been explicitly stated that the construction industry should continue to operate, including tradespeople being allowed to enter and work in homeowners’ properties. At IDS we are committed to supporting our customers and playing our part in helping the country to overcome this crisis, and we are therefore committed to positive actions to support colleagues and customers in this collective effort. This includes helping our customers to provide essential maintenance of homes and public buildings, helping self-employed customers stay in business, and by providing essential livelihoods for all our colleagues.

Placing Orders

All our branches will remain open and fully staffed, operating to their usual opening hours, and our website remains fully operational for online ordering 24/7. If you are not already registered to access this service, please visit


Collections can still be made as required from our Covid Secure premises, whilst respecting social distancing, hygiene and face covering guidance.


Delivery schedules are unaffected, and our delivery drivers have been issued with strict instruction to ensure that Government guidance is adopted at all times.

Thank you for your understanding and continued support during these challenging circumstances, and I assure you that above all, the safety, health and wellbeing of our colleagues and customers remains our number one priority.


John Bagshaw

Managing Director

International Decorative Surfaces