The IDS Brand Vision aims to communicate to customers and stakeholders what we stand for and what they can expect from us:
Our Purpose is to deliver inspirational surfaces, beyond expectations.
Our Vision is to be the UK’s market leading distributor of innovative & sustainable surface materials.
Our Mission is to proactively engage customers with our specialist knowledge, offering a leading range of surface solutions with tailored delivery and service excellence, from inspired people.
Brand Values are important to describe what we believe in and what guides our actions and colleague behaviours:
Environmental Awareness – By implementing policies and behaviours to reduce and mitigate negative and encourage positive impact on social, environmental and governance issues.
Teamwork – Working together inclusively, with kindness and respect, to achieve better outcomes on personal and collective goals.
Health & Safety – Employee engagement and collaboration to ensure the physical and mental health & safety of our entire workforce, suppliers and customers.
Innovation – Continuous improvement of our products and service in new and exciting ways.
Customer Service Excellence – Because customers are at the heart of everything that we do.